Given the custom nature of all of our products, orders cannot be canceled and refunded once the order has been placed. We are a small business, making everything by hand, donating a percentage of each sale to local rescue efforts. Thank you for your support & understanding.
It is the buyer's responsibility to ensure the correct measurement before placing the order. If you are unsure of what size to select, please refer to our sizing videos. You may also reach out to us via our social platforms or firstname.lastname@example.org.
Due to every item being handmade to order, we cannot offer full refunds or exchanges.
A 15% fee will be applied for every exchanged item. Buyer will also be responsible for return shipping to & from for the exchange. Items will only be accepted within 7 days of date of delivery, in the same condition as it was received. In the event the item is returned used, the item will not be accepted and the exchanged item will not be sent.
Due to the handmade nature of every item, we are not accepting returns at this time. Returns will only be accepted in the event it was a mistake on our end. Thank you for your understanding.
All hand and heat-stamped items are final sale.