FI LAYERED QUICK RELEASE COLLAR RELATED FAQ’s

What is the Difference between the Fi Layered Quick Release Buckles and the All-In-One Fi + E-Collar Compatible Bands?

✨ The Fi Layered Quick Release Buckles may be made with the Super Heavy Biothane, 1” width, and in set lengths to accommodate the Fi module only.  

I don’t see a color on the menu. Should I just send you a note of what I want?

✨ Please note, if an option is not listed on the drop down menu, it is likely out of stock or only made in a thicker material NOT compatible with most e-collar modules.

  

We have an Invisible Fence module. Can I have it be made for this, instead?

✨ Absolutely! However, this requires a specific hole spacing and should be address prior to ordering your collar.

 

Can you add a bungee in my collar?

✨ We have added bungees into collars. However, this listing specifically will not be uploaded until June. If you would like it before that time, you can add the “Custom Order Inquiry” to your cart, in addition, to ensure it will be accommodated for to the best of our ability.

Can you add rhinestones to my Fi Layered Collar?

✨ Yes! You are able to select the designated checkbox under the custom options. These stones will be added in sets of 3-5, depending on the size of the collar.

✨ Rhinestones will be of colors that coordinate with the colors you have chosen for your collar. Any specific designs will need to be addressed before the order is placed. An additional invoice may be required if

    Where does the heatstamp go on the collar?

    ✨ It will likely go across the Primary Band color along the top or bottom of the adjustment section. Please note this is a case-by-case basis and may be different slightly depending on the order. 

       

      Why didn’t my collar come with a Fi Dogs GPS Tracker nor an E-collar module?

      ✨ This is a Fi Dog’s GPS Tracker Compatible/Accessory Band that will fit your existing Fi Module. The Fi GPS Tracker Module must be purchased separately from tryfi.com. You may use code “Beau50” for $50 off your Fi Dogs Tracker.
      ✨ The ecollar modules must be purchased separately from a reputable source. Most of our Beau & Nora pack has had the most success with the Educator and Dogtra Series bands. We are not affiliated with either company. Please visit their websites for details on their products. 

         

        I want a different width than what is on the dropdown menu. Should I just tell you what I want after I order?

        ✨ No; If the width you are seeking is not on the drop down menu, please reach out before ordering to ensure the option is even available.

        ✨ If you just type in a request for a different width within the order notes, your order will be canceled and store credit will be given.